Managed IT Services for Healthcare Practices
RekhaTech delivers managed IT services for healthcare practices — becoming your complete IT department, monitoring, managing, and supporting every device and system in your practice so you never need an in-house IT hire.
Enterprise IT for Practices That Can’t Afford Enterprise IT
Healthcare practices are disproportionately targeted by cyberattacks — and most operate without a single dedicated IT professional. RekhaTech’s managed IT service deploys enterprise-grade Remote Monitoring and Management across your entire environment, providing the same IT oversight a hospital department would have, at a fraction of the cost. All services are aligned to HIPAA Security Rule requirements for PHI safeguarding.
- RMM agents deployed on every practice device for real-time monitoring and management
- Proactive patch management — systems updated before vulnerabilities can be exploited
- Remote helpdesk support for all staff — no waiting for an IT visit
- Full HIPAA alignment — all IT practices designed to satisfy PHI safeguard requirements
What’s Included in Managed IT
RMM agents on all devices enable 24/7 monitoring, remote access, patch deployment, and performance management.
Automated and managed patching for operating systems and applications — closing vulnerabilities before they can be exploited.
Remote helpdesk support for all staff — resolving technical issues quickly without waiting for on-site IT visits.
Endpoint configuration, policy enforcement, and device inventory management across all workstations, laptops, and clinical devices.
Configuration, user management, and security hardening for Microsoft 365, SharePoint, Teams, and cloud storage environments.
Comprehensive documentation of your IT environment — network maps, device inventory, credentials management, and recovery runbooks.
Continuous monitoring of all managed devices and systems — alerts triggered and investigated in real time.
Average helpdesk ticket resolution time for standard issues — faster for critical system or security events.
RekhaTech’s managed IT replaces the need for an in-house IT hire — at a fraction of the fully-loaded cost.
Does Your Practice Have Anyone Managing Its IT?
Book a free IT assessment. We’ll inventory your current environment and identify vulnerabilities, gaps, and cost savings.