Yes, as long as it’s set up the right way. The WhatsApp Business API uses encryption so messages can’t be read by anyone else. At Rekha Tech, we handle the setup so it follows healthcare privacy standards, keeping all patient information protected.

Most people already use WhatsApp daily, so it’s easy for them to respond. When patients can confirm appointments, get reminders, or message questions without calling, things run smoother. It helps your front desk stay organized and keeps patients in the loop.

Yes. Once it’s connected to your system, WhatsApp can send reminders, confirmations, and follow-up messages on its own. You set the timing, and it just happens—no one has to remember to hit “send.” It’s a small change that saves hours every week.

It can. We link WhatsApp with the software you already use so updates, notes, and reminders stay in sync. That means less double work for your staff and fewer chances of missing something important.

Quick, clear communication makes a big difference. When patients get reminders or updates right away, they feel more connected and cared for. It also cuts down on missed appointments and long phone waits—things that usually frustrate people.

Because we don’t just turn it on and leave you to figure it out. Our team sets it up, trains your staff, and makes sure it works the way your clinic already runs. It’s built to save time and make patient communication simple.