Our Healthcare Virtual Assistant Services Can Help Your Medical Practice Grow

What Does a Healthcare Virtual Assistant Do?

A Healthcare Virtual Assistant is a professional that works from home and is trained to take care of non-clinical and administrative tasks for healthcare providers. Our virtual assistants help with things like scheduling patients, checking insurance, billing for medical services, and EMR documentation. This lets your clinical team focus on taking care of patients instead of doing paperwork. Our medical virtual assistants are different from regular virtual assistants since they have a lot of experience with healthcare processes and compliance requirements. They have also had a lot of training on HIPAA rules and patient privacy.

Full-Service Virtual Assistant for Healthcare

• Appointment Scheduling and Calendar Management
  Get as many patients as possible to show up and cut down on no-shows. Our virtual healthcare assistants take care of confirming appointments, rescheduling them, making reminder calls, and following up with patients, which keeps your schedule full and your patients interested.

• Insurance Verification and Prior Authorizations
  Carefully checking your insurance and getting prior authorizations before your visit will help you avoid expensive claim denials. Our assistants work with payers, check benefits, and make sure patients are ready to pay for their appointments.

• Medical Billing, Coding, and Claims Support
  Our extensive billing support services can help you make your revenue cycle more efficient. Our virtual assistants help with posting charges, submitting claims, making payments, and managing denials to keep cash flow healthy and cut down on mistakes.

• Patient Communication and Engagement
  Follow up with patients regularly, remind them of their appointments, check in with them after their visits, and reach out to them with educational materials to build their loyalty. Our remote healthcare aides help your practice and your patients communicate better, which leads to better care and happier patients.

• EMR/EHR Data Entry and Virtual Scribing
  Dedicated virtual medical scribes can help doctors avoid burnout and make sure their charts are accurate. They record detailed contacts with patients, enter data straight into your EMR, and make sure that all paperwork is complete and up to date.

• Front Desk and Administrative Operations
  Our virtual assistants for medical offices help with front desk tasks, answer phones, fill out patient intake forms, process referrals, and reply to emails. They make sure that everything runs smoothly, even when there are a lot of calls coming in.

• Virtual Medical Receptionist Services
  Make sure that every caller feels welcome. Our virtual receptionists know how to act in a medical office and talk to patients. They can easily handle appointment scheduling, insurance questions, and patient onboarding.

• Denial Management and Revenue Optimization
  Our assistants help find patterns in denied claims, send in amended claims, and follow up with payers. This immediately leads to more collections and better financial performance.

Why should you hire RekhaTech as your healthcare virtual assistant?

• Compliant with HIPAA and Safe Data
  All of our virtual assistants have thorough training on HIPAA and follow rigorous rules to protect patient information. It’s not up for debate that your data is safe and private.

• Specialized Knowledge in Healthcare
  We only hire healthcare virtual assistants who have worked in medical administration, billing, and front desk operations. There are no general VAs, only professionals who work in a certain field.

• Zero Absenteeism
  We assure coverage that is always there and never has any gaps. Our backup resources and global team make sure your business runs smoothly every day.

• Support that is flexible and can grow with you
  You may easily scale up or down to meet seasonal needs or growth. Our flexible strategy works for both small clinics and large practices with multiple locations.

• Easy integration with workflows
  Our assistants are trained to work directly with your current EMR/EHR systems and internal procedures, which reduces interruption and increases productivity.

• A solution that saves money
  Get highly specialized help while saving up to 60% on hiring expenditures. Our flat-rate price is easy to understand and plan for.

The main benefits of hiring a virtual assistant for healthcare

• Cut down on administrative costs and operational costs

• Improve patient happiness and experience ratings

• Make providers more focused on clinical treatment

• Make billing and coding more accurate

• Make cash flow and revenue cycle management stronger

• Lower the number of missed appointments and increase the number of people who keep their appointments

• Make staff feel better and less burned out

• Make your practice future-proof by hiring flexible workers

Are you ready to change your practice?

Let us take care of the paperwork so your clinical staff can focus on giving great care. RekhaTech’s Healthcare Virtual Assistant services can help you get better results for your patients, lower your stress at work, and develop your business in a way that lasts.

Call us today to schedule your free consultation and find out how we can help your business!

Our Other Services

• Solutions for Medical Call Centers

• Billing for medical services and managing the revenue cycle

• Cybersecurity and IT services for healthcare

• Consulting for Medical Automation