At a busy Portland clinic, the day started off like any other, with a steady stream of patients and phone calls. But when the main patient services intermediate called in ill, a lot of referral requests came in. The admin crew was having a hard time keeping up. Phones rang all the time, referral management assistants rushed to get insurance authorizations, and patients were getting more and more upset.
It was clear that the clinic’s capacity to offer timely care was in danger without a dependable virtual patient care coordinator.
Working with a reliable virtual referral coordinator company in Oregon, like Rekha Technologies LLC, can help you turn these stressors into strengths:
Think about how nice it would be if every referral was handled with care, authorizations were executed right away, and your patient workflow wasn’t interrupted. That’s what our virtual referral coordinator services in Oregon can do for you at Rekha Technologies LLC.
For instance, a family clinic in Eugene is having trouble with recommendations that are piling up. They had the following experiences after working with our staff of virtual referral coordinators:
Don’t let a lack of people or slow processes affect the level of care you give. Rekha Technologies LLC has the answer for you, whether you require a virtual medical referral coordinator, a virtual patient care coordinator, or comprehensive remote referral coordinator services.
Call Rekha Technologies LLC today to find out how our certified virtual referral coordinator in Oregon can help your business grow. Let our skilled virtual call center referral assistants take care of the complicated parts of referrals so you can focus on what matters most: your patients.